TY  - JOUR
A1  - Zyl, Llewellyn Ellardus van
A1  - Oort, Amber van
A1  - Rispens, Sonja
A1  - Olckers, Chantal
T1  - Work engagement and task performance within a global Dutch ICT-consulting firm: The mediating role of innovative work behaviors
T2  - Current psychology
N2  - The information and communication technology (ICT) sector within the Netherlands is a major driver of globalization, the country’s economic growth and innovation. The Dutch ICT sector’s performance is increasingly becoming dependent upon employee driven innovations in order to address the needs of the sectors they service. In other words, the ICT sector within the Netherlands is largely dependent upon the performance and innovative capacity of its employees; both of which are functions of employee engagement. Given the high demand, and low supply of talent within this sector, ICT organizations need to develop innovative ways to enhance the performance capacities of its people. Developing an engaged and highly innovative workforce seems to be an efficient way to activate employees’ performance. As such, the aim of this paper was to investigate the mediating function of employee driven innovative work behaviors in the relationship between work engagement and task performance within the a Dutch ICT consulting firm. A cross-sectional survey-based research design, employing a census-based sampling method, was employed to obtain data from a global ICT consulting firm within the Netherlands (n = 232). The Utrecht Work Engagement Scale, the Innovative Work Behavior Scale and the Task Performance Scale was used to assess the associative subjective experiences of ICT employees. The results showed that work engagement is a significant driver for innovative work behaviors, which in turn affects the task performance of employees. Further, innovative work behaviors are therefore important to translate the engaging energies of employees into performance. This paper discusses the theoretical and practical implications of these findings.
KW  - Information technology
KW  - Innovative work behavior
KW  - Task performance
KW  - Work engagement
Y1  - 2019
UR  - http://publikationen.ub.uni-frankfurt.de/frontdoor/index/index/docId/57061
UR  - https://nbn-resolving.org/urn:nbn:de:hebis:30:3-570618
SN  - 1936-4733
SN  - 1046-1310
VL  - 2019
PB  - Springer
CY  - New York, NY
ER  -