@article{HoltenRosenkranz2010,
  author    = {Roland Holten and Christoph Rosenkranz},
  title     = {Communication in organizations: the heart of information systems},
  journal   = {Sprouts : Working Papers on Information Systems},
  volume    = {8},
  number    = {29},
  url       = {http://sprouts.aisnet.org/8-29},
  year      = {2010},
}