@article{SeebachBeckPahlke2011,
  author    = {Christoph Seebach and Roman Beck and Immanuel Pahlke},
  title     = {Situation awareness in financial service institutions through social collaboration platforms},
  journal   = {EFL quarterly : an E-Finance Lab publication},
  volume    = {2011},
  number    = {4},
  pages     = {4 -- 5},
  year      = {2011},
}