TY - JOUR A1 - Maleki, Elham A1 - Ringel, Daniel A1 - Skiera, Bernd T1 - Digital attention map: unveiling digital competition using online search T2 - EFL quarterly : an E-Finance Lab publication N2 - UNDERSTANDING THE COMPETITIVE ENVIRONMENT FOR DIGITAL CONSUMER ATTENTION IS CRUCIAL FOR BANKS’ STRATEGIC ACTIONS. THEREFORE, BANKS NEED TO DETERMINE THE MARKET THEY COMPETE FOR, THEIR SUCCESS ON THIS MARKET, AND WHO THEY COMPETE WITH FOR CONSUMER ATTENTION. USING ORGANIC SEARCH ENGINE DATA, WE PROPOSE A NEW APPROACH TO (I) DEFINE THE DIGITAL MARKET, (II) IDENTIFY THE PLAYERS IN THE MARKET, (III) ESTIMATE THE DISTRIBUTION OF DIGITAL CONSUMER ATTENTION ACROSS BANKS, AND (IV) UNCOVER THE COMPETITIVE MARKET STRUCTURE FOR THE ONLINE RETAIL BANKING MARKET IN GERMANY. Y1 - 2016 UR - http://publikationen.ub.uni-frankfurt.de/frontdoor/index/index/docId/57996 UR - https://nbn-resolving.org/urn:nbn:de:hebis:30:3-579961 SN - 1866-1238 VL - 2016 IS - 3 SP - 4 EP - 5 PB - E-Finance Lab e.V. CY - Frankfurt am Main ER -