@article{BergerSkiera2006,
  author    = {Sven C. Berger and Bernd Skiera},
  title     = {A closer look on online banking customers},
  journal   = {EFL quarterly : an E-Finance Lab publication},
  volume    = {2006},
  number    = {2},
  pages     = {4 -- 5},
  year      = {2006},
}