TY - JOUR T1 - Kundenmanagement in der Finanzdienstleistungsindustrie : E-Finance Lab’s second spring conference took place at the Johann Wolfgang Goethe University in Frankfurt T2 - EFL quarterly : an E-Finance Lab publication Y1 - 2005 UR - http://publikationen.ub.uni-frankfurt.de/frontdoor/index/index/docId/57713 UR - https://nbn-resolving.org/urn:nbn:de:hebis:30:3-577137 SN - 1866-1238 VL - 2005 IS - 2 SP - 10 EP - 10 PB - E-Finance Lab e.V. CY - Frankfurt am Main ER -