The nature of IT services from a management and IS research point of view

  • Theory building is not only underdeveloped in IT services management research, but in general in IS. Given the paradigm shift that comes from the development away from a networked economy towards a network economy, the lack of spending enough attention to theorizing in IS becomes even more obvious. In the light of other "megatrends" in IS research, such as the increasing professionalization and use of statistical methods and the exploitation of extremely large sets of data (often harvested from social media sites), we might lose interest in theorizing in the presence of the tremendous amount of available empirical data. In this position paper, the author advocates that services science researchers should focus on rigor and relevance in their research approaches.

Download full text files

Export metadata

Additional Services

Share in Twitter Search Google Scholar
Metadaten
Author:Roman Beck
URN:urn:nbn:de:hebis:30:3-242675
URL:http://sprouts.aisnet.org/10-128
ISSN:1535-6078
Parent Title (English):Sprouts : working papers on information environments, systems and organizations, 10.2010, Nr. 128
Publisher:Case Western Reserve Univ., Weatherhead School of Management , Information Systems Dep.
Place of publication:Cleveland, Ohio
Document Type:Article
Language:English
Year of Completion:2012
Year of first Publication:2010
Publishing Institution:Universitätsbibliothek Johann Christian Senckenberg
Release Date:2012/05/11
Tag:IT service management; network economy; theorizing in IS
Volume:10
Issue:128
Page Number:5
Note:
Proceedings of SIGSVC Workshop
HeBIS-PPN:303213442
Institutes:Wirtschaftswissenschaften / Wirtschaftswissenschaften
Dewey Decimal Classification:3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft
Sammlungen:Universitätspublikationen
Licence (German):License LogoCreative Commons - Namensnennung, Nicht kommerziell, Keine Bearbeitung 2.0