TY  - JOUR
A1  - Fritsch, Markus
A1  - Hackethal, Andreas
A1  - Wahrenburg, Mark
T1  - The impact of business process outsourcing on bank performance
T2  - EFL quarterly : an E-Finance Lab publication
N2  - GERMAN BANKS ACHIEVE SIGNIFICANT IMPROVEMENTS IN PROFITABILITY AND COST EFFICIENCY THROUGH BUSINESS PROCESS OUTSOURCING. THIS EFFECT STEMS FROM AN INCREASE IN REVENUES RATHER THAN FROM A REDUCTION OF THE BANKS’ WORKFORCE.
Y1  - 2008
UR  - http://publikationen.ub.uni-frankfurt.de/frontdoor/index/index/docId/57854
UR  - https://nbn-resolving.org/urn:nbn:de:hebis:30:3-578542
SN  - 1866-1238
VL  - 2008
IS  - 1
SP  - 6
EP  - 8
PB  - E-Finance Lab e.V.
CY  - Frankfurt am Main
ER  -