@incollection{BlaettelMinkMenezDalichauetal.2011,
  author    = {Birgit Bl{\"a}ttel-Mink and Raphael Menez and Dirk Dalichau and Daniel Kahnert},
  title     = {Prosuming, or when customers turn collaborators: coordination and motivation of customer contribution},
  booktitle = {New forms of collaborative innovation and production on the internet : an interdisciplinary perspective},
  isbn      = {978-3-86395-020-0},
  year      = {2011},
}