@article{MilkauBott2018,
  author    = {Udo Milkau and J{\"u}rgen Bott},
  title     = {Active management of operational risk in the regimes of the "unknown": What can machine learning or heuristics deliver?},
  journal   = {Risks},
  volume    = {6},
  number    = {41},
  doi       = {10.3390/risks6020041},
  year      = {2018},
}