Supporting remote collaborative problem-solving

We propose a framework of individual problem-solving and communicative demands (IproCo) that bridges the gap between models from cognitive psychology and communication pragmatics. Furthermore, we present two experiments 
We propose a framework of individual problem-solving and communicative demands (IproCo) that bridges the gap between models from cognitive psychology and communication pragmatics. Furthermore, we present two experiments conducted to identify factors influencing the demands and to test possibilities for support. The experiments employed a remote collaborative picture-sorting task with concrete and abstract pictures and applied non-interactive conditions compared to interactive conditions. In a first experiment, the influence of the postulated demands on collaboration process and outcome was analysed, and the impact of shared applications was tested. In a second experiment, we evaluated instructional support measures consisting of model collaboration and a collaboration script. The collaboration process showed benefits of the support but the outcome did not. However, the support measures fostered the collaboration process even in the particularly difficult conditions with non-interactive communication. We discuss the impact of the IproCo framework and apply it to other tasks.
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Author:Miriam Hansen, Hans Spada
URN:urn:nbn:de:hebis:30:3-377204
DOI:http://dx.doi.org/10.1002/acp.1632
ISSN:1099-0720
ISSN:0888-4080
Document Type:Preprint
Language:English
Date of Publication (online):2015/06/26
Year of first Publication:2010
Publishing Institution:Universitätsbibliothek Johann Christian Senckenberg
Release Date:2015/06/26
Tag:change blindness; collaboration script; referential communication; remote collaboration; shared application
Pagenumber:59
First Page:1
Last Page:59
Note:
Preprint, veröffentlicht in: Applied cognitive psychology, 24.2010, Nr. 9, S. 1297-1323, doi:10.1002/acp.1632
HeBIS PPN:360802028
Institutes:Psychologie
Dewey Decimal Classification:150 Psychologie
Sammlungen:Universitätspublikationen
Licence (German):License Logo Veröffentlichungsvertrag für Publikationen

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