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A de-biased direct question approach to measuring consumers' willingness to pay

  • Knowledge of consumers' willingness to pay (WTP) is a prerequisite to profitable price-setting. To gauge consumers' WTP, practitioners often rely on a direct single question approach in which consumers are asked to explicitly state their WTP for a product. Despite its popularity among practitioners, this approach has been found to suffer from hypothetical bias. In this paper, we propose a rigorous method that improves the accuracy of the direct single question approach. Specifically, we systematically assess the hypothetical biases associated with the direct single question approach and explore ways to de-bias it. Our results show that by using the de-biasing procedures we propose, we can generate a de-biased direct single question approach that is accurate enough to be useful for managerial decision-making. We validate this approach with two studies in this paper.

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Verfasserangaben:Reto HofstetterORCiDGND, Klaus Matthias MillerORCiDGND, Harley KrohmerGND, Z. John ZhangORCiDGND
URN:urn:nbn:de:hebis:30:3-780461
DOI:https://doi.org/10.1016/j.ijresmar.2020.04.006
ISSN:0167-8116
Titel des übergeordneten Werkes (Englisch):International journal of research in marketing
Verlag:Elsevier
Verlagsort:Amsterdam
Dokumentart:Wissenschaftlicher Artikel
Sprache:Englisch
Datum der Veröffentlichung (online):19.03.2021
Datum der Erstveröffentlichung:23.06.2020
Veröffentlichende Institution:Universitätsbibliothek Johann Christian Senckenberg
Datum der Freischaltung:24.11.2023
Freies Schlagwort / Tag:Choice experiments; Demand estimation; Direct estimation; Hypothetical bias; Market research; Pricing; Single question approach; Willingness to pay
Jahrgang:38.2021
Ausgabe / Heft:1
Seitenzahl:15
Erste Seite:70
Letzte Seite:84
HeBIS-PPN:516178423
Institute:Wirtschaftswissenschaften
DDC-Klassifikation:3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft
Sammlungen:Universitätspublikationen
Lizenz (Deutsch):License LogoCreative Commons - CC BY - Namensnennung 4.0 International