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Contribution of awareness information in virtual communities – the case of a financial institution
(2012)
IN DISTRIBUTED WORK ENVIRONMENTS, IT IS A CHALLENGING ISSUE FOR ORGANIZATIONS TO SUPPORT THEIR EMPLOYEES IN STAYING AWARE OF ALL IMPORTANT DEVELOPMENTS IN THEIR WORK ENVIRONMENT. ACCORDINGLY, IN THIS STUDY WE DEVELOP AND EMPICALLY TEST A CONCEPTUAL MODEL TO ENHANCE OUR UNDERSTANDING OF THE INDIVIDUALS’ CONTRIBUTION BEHAVIOR OF AWARENESS INFORMATION. WE PROVIDE GUIDANCE FOR THE DESIGN AND EVALUATION OF INFORMATION SYSTEMS TO SUPPORT THE CREATION OF SITUATION AWARENESS.
Mindfully Resisting the Bandwagon – IT Implementation and Its Consequences in the Financial Crisis
(2013)
Although the ”financial meltdown” between 2007 and 2009 can be substantially attributed to herding behaviour in the subprime market for credit default swaps, a “mindless” IT implementation of participating financial services providers played a major role in the facilitation of the underlying bandwagon. The problem was a discrepancy between two core complementary capabilities: (1.) the (economic-rationalistic) ability to execute financial transactions (to comply with the herd) in milliseconds and (2.) the required contextualized mindfulness capabilities to comprehend the implications of the transactions being executed and the associated IT innovation decisions that enabled these transactions.
ESPECIALLY IN THE FINANCiAL SERVICES INDUSTRY, FAST ACCESS TO COMMUNICATION NETWORKS AS WELL AS THE AVAILABILITY OF A HIGH-PERFORMANCE INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) INFRASTRUCTURE IS INDISPENSABLE TO ACCELERATE DIGITAL BUSINESS TRANSACTIONS BETWEEN GEOGRAPHICALLY DISPERSED ORGANIZATIONS. SINCE COLOCATION AS AN ICT SOURCING STRATEGY MAY LEAD TO INCREASED OPERATIONAL AGILITY, WE CONDUCTED AN EMPIRICAL STUDY TO INVESTIGATE THE POTENTIAL BUSINESS VALUE GENERATION.
IN DISTRIBUTED WORK ENVIRONMENTS, IT IS ESSENTIAL FOR ORGANIZATIONS TO IMPLEMENT KNOWLEDGE MANAGEMENT SYSTEMS FOR ENABLING EFFICIENT KNOWLEDGE TRANSFER BETWEEN THEIR EMPLOYEES. IN A STUDY, WE THEREFORE DEVELOP AND EMPIRICALLY TEST A CONCEPTUAL MODEL TO DEEPEN OUR UNDERSTANDING ABOUT THE FACTORS WHICH INFLUENCE KNOWLEDGE TRANSFER QUALITY IN SOCIAL MEDIA ENABLED ELECTRONIC NETWORKS OF PRACTICE. ACCORDINGLY, THE FINDINGS PROVIDE GUIDANCE FOR THE DESIGN AND EVALUATION OF INFORMATION SYSTEMS THAT SUPPORT THE TRANSFER OF KNOWLEDGE BETWEEN PHYSICALLY DISTRIBUTED CO-WORKERS.