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IN A CASE STUDY IN THE GERMAN RETAIL BANKING BUSINESS IT IS SHOWN THAT ALIGNMENT BETWEEN IT AND BUSINESS UNIT IS CRUCIAL FOR THE ACTUAL USAGE OF IT SYSTEMS WHICH IN TURN IS A KEY DRIVER FOR BUSINESS PROCESS QUALITY. BANKS SHOULD THEREFORE FOSTER INTERRELATIONSHIPS BETWEEN IT AND BUSINESS AS WELL AS CROSS FUNCTIONAL WORK BIOGRAPHIES OF TEAM LEADERS
Only around one in five firms reap the anticipated benefits from Service Oriented Architectures (SOA). Industry analysts assume that a lack of SOA governance is the main reason why SOA projects fail. And, indeed, the vast majority of the literature is on technical issues, and a business value and governance view is missing. So, what do SOA governance mechanisms help to implement an effective SOA that achieves IT flexibility and reuse?