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Tariff-specific preferences and their influence on price sensitivity

  • For many services, consumers can choose among a range of optional tariffs that differ in their access and usage prices. Recent studies indicate that tariff-specific preferences may lead consumers to choose a tariff that does not minimize their expected billing rate. This study analyzes how tariff-specific preferences influence the responsiveness of consumers’ usage and tariff choice to changes in price. We show that consumer heterogeneity in tariff-specific preferences leads to heterogeneity in their sensitivity to price changes. Specifically, consumers with tariff-specific preferences are less sensitive to price increases of their preferred tariff than other consumers. Our results provide an additional reason why firms should offer multiple tariffs rather than a uniform nonlinear pricing plan to extract maximum consumer surplus.

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Author:Agnieszka WolkGND, Bernd SkieraORCiDGND
URN:urn:nbn:de:hebis:30:3-863113
DOI:https://doi.org/10.1007/BF03342716
ISSN:2198-2627
Parent Title (English):Business research
Publisher:VHB
Place of publication:Göttingen
Document Type:Article
Language:English
Date of Publication (online):2014/02/28
Year of first Publication:2010
Publishing Institution:Universitätsbibliothek Johann Christian Senckenberg
Release Date:2024/07/16
Tag:flat rate; flat-rate bias; nonlinear pricing; pay-per-use bias; price elasticity; pricing; tariff choice; tariff-specific preferences; three-part tariffs
Volume:3.2010
Issue:1
Page Number:11
First Page:70
Last Page:80
Institutes:Wirtschaftswissenschaften / Wirtschaftswissenschaften
Angeschlossene und kooperierende Institutionen / E-Finance Lab e.V.
Dewey Decimal Classification:3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft
Sammlungen:Universitätspublikationen
Licence (German):License LogoCreative Commons - CC BY - Namensnennung 4.0 International